Early this month, Korean Air was awarded the prestigious accolade of Asia’s Leading Airline First Class, for the fourth year running, at the World Travel Awards Asia & Australasia Gala Ceremony 2013.
Voted for by both travel professionals and consumers worldwide, the World Travel Awards represent the ultimate achievement, recognized globally as the foremost acknowledgement of excellence in product and services. The evening marks the culmination of a year-long search for the very best travel and tourism brands in the world.
The award was received by Korean Air’s General for Middle East and Africa, Mr. Kwangyeol Lee, who said: “Korean Air is delighted to have been awarded this mark of distinction by both consumers and our peers in the travel and tourism industry. We are gratified that our service is continually recognized as delivering excellence in flight and service to our customers. As always we endeavour to exceed expectations by constantly striving to improve our standards in order to ensure a truly exceptional in-flight experience.”
Korean Air’s First Class cabins feature the famous “Kosmo Suites” which are spacious and comfortable seats that can be a living room, bedroom, theatre or office. The polished wood finished, 26.5 inch wide seat, converts into a 79 inch long bed. And with 83 inch space between seats, maximum comfort, freedom and privacy is guaranteed during the flight. Each of the Kosmo Suites has a 23-inch LCD monitor and an AVOD system (Audio & Video on Demand) which lends a better viewing experience to passengers whilst sitting comfortably in their seats.
Korean Air also offers its first class passengers a selection of western, Chinese and Japanese menus in addition to a traditional Korean menu together with top-quality wines. Other touches that add to the First Class customer experience include a luxurious First Class lounge at Korean Air’s hub airport, Incheon International in Seoul, with relaxing multi action massage chairs and free shower rooms.
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